Mochi Fit Support

Mochi Fit lets you raise Omochitchi, a mochi pet, with workouts and walking. Depending on how you move, it grows into a soft type (lots of bodyweight training), a hearty type (lots of weights), an outing type (lots of walking) or a colorful type (a bit of everything). It branches out each time it becomes a kid, a teen and an adult, for 37 kinds in all.

Requirements

• iPhone with iOS 17 or later
• Apple Watch app: Apple Watch with watchOS 10 or later

FAQ

Reps aren't counted correctly

• For squats, put your iPhone in your front pants pocket.
• For push-ups, place your iPhone on the floor under your chest. The screen turns off when your chest comes close.
• For sit-ups, hold your iPhone against your chest and stay still on your back until you hear "Start".
• When counting with the camera, stand your iPhone up somewhere it won't fall over, and step back until your whole body, down to your ankles, is in view. Depending on the exercise, face the camera (squats, etc.) or stand side-on (push-ups, sit-ups, etc.). Hold your starting position until you hear "Start". A bright room makes counting easier.
• If it counts too many, set "Rep counting" in Settings to "Strict". If it misses reps, choose "Sensitive".
• Reps are recorded only as they are counted; you can't add or change them by hand. If a set was overcounted, swipe left on it in the "Summary" after your sets to delete it.
• Each exercise starts with the counting method you chose last time. You can change it on the screen where you start a set.

I want to turn off the voice

Turn off "Read Reps Aloud" in Settings. (Apple Watch tells you with a tap on your wrist.)

I want to move my records to a new iPhone or keep them when I reinstall

1. On your old iPhone, turn on "Back Up to the Cloud" in Settings. Write down the transfer code (16 characters) that appears.
2. On your new iPhone (or after reinstalling the app), on the screen where you name your Omochitchi, choose "Restore from Your Previous iPhone" and enter the transfer code. If you use iCloud Keychain with the same Apple ID, the code may already be filled in.

• You can restore only before adopting an Omochitchi on the new iPhone. If you've already adopted one, start over with "Erase All Records" in Settings, then restore.
• After restoring, the new iPhone keeps backing up. If you keep using the old iPhone, your records may be overwritten, so turn off the backup on the old iPhone.
• If you lose your transfer code, your records can't be restored (the developer can't tell which backup is yours either).

Records don't reach my Apple Watch

• Adopting an Omochitchi is done in the iPhone app. Adopt one on your iPhone first.
• Records are exchanged when the app is open on both iPhone and Apple Watch. Make sure Bluetooth and Wi-Fi are on.

My Apple Watch doesn't switch to the step counter when I walk

The app uses Motion & Fitness access to tell when you're walking. Allow it when asked for the first time. Even without it, you can open the step counter by tapping the steps on the home screen.

Steps aren't counted

• Allow access from "Connect to Health" in Settings. If you've already answered, turn on Steps in the Health app under Sharing → Apps → Mochi Fit.
• Steps are added once an hour.

My Omochitchi looks tired

Working out fills its tummy, and petting it lifts its mood. Even if you skip workouts, your Omochitchi never gets fat.

I worked out a lot, but my Omochitchi stopped growing

The daily goal is 50 points (10,000 steps, or 50 squats), set by the app. Each day, your Omochitchi grows from up to twice that, 100 points. Beyond that it's full and won't grow any more that day (your workouts are still recorded). It can't become an adult before day 14 (the day you adopt it is day 1). After it becomes an adult, once you've reached your goal on 7 days (they don't have to be in a row), you can see it off on its journey.

Subscription price and free trial

Mochi Fit requires a monthly subscription that renews automatically. New subscribers get the first month free, and if you cancel at least 24 hours before the free month ends, you won't be charged. The price depends on your country or region and is shown on the subscription screen.

I want to cancel my subscription

On your iPhone, go to Settings > your name > Subscriptions > Mochi Fit. You can also open the same screen from "Manage Subscription" in the app's Settings. After you cancel, you can keep using the app until the end of the current period. Refunds are handled by Apple (reportaproblem.apple.com).

Do I need to subscribe again on a new iPhone?

If you're signed in with the same Apple Account, tap "Restore Purchases" on the subscription screen and your subscription comes back. To move your records, see "I want to move my records to a new iPhone or keep them when I reinstall" above.

My Apple Watch says I need to subscribe

Subscribe in the iPhone app. After you subscribe, open the iPhone app and your Apple Watch will be updated.

I want to delete my records

"Erase All Records" in Settings deletes all records on your iPhone and Apple Watch. This can't be undone. You can delete the transfer backup with "Delete Cloud Records" in Settings (deleting the app doesn't delete the cloud records). Workouts saved to Health can be deleted in the Health app.

Exercise safely

• Stop right away if you feel pain or discomfort.
• If you have a medical condition or any health concerns, talk to a doctor before you start.
• This app is not a medical device. Rep counts and points are estimates.

Contact

Send bug reports and requests to shinproxy@gmail.com. Including your device model and iOS / watchOS version helps a lot.

Privacy Policy